Terms of service

By purchasing from this site, you agree to the following:

• Each letter is handwritten by the same person and written individually.

• Letters are reflective and symbolic in nature and are not guaranteed to respond directly to any note or request.

• Notes submitted with an order are read for context only.

• We reserve the right to refuse or cancel orders that include inappropriate, abusive, or harmful content.

• All sales are final as outlined in our Return & Refund Policy.

This project is offered as a creative service, not professional advice of any kind.